Ticket Queue
6 tickets
| Ticket | Customer | AI Summary | Priority | Sentiment | Status |
|---|---|---|---|---|---|
| #1025 Cannot reset password May 8, 09:15 AM | Maya Hassan maya@example.com Account | Password reset links are expiring immediately for the customer. | High | Frustrated | In Progress |
| #1024 Payment problem May 8, 08:42 AM | Ahmed Ali ahmed@email.com Billing | Customer paid for an upgrade, but the account still has not been updated. | Critical | Angry | Open |
| #1027 API timeout after deployment May 7, 05:08 PM | Sara Youssef sara@example.com Technical | Checkout integration is timing out after a recent deployment. | Critical | Frustrated | In Progress |
| #1026 Feature request for invoices May 7, 02:20 PM | Omar Nabil omar@example.com Feature Request | Customer requested project and month filters for invoice exports. | Low | Positive | Open |
| #1029 Dashboard chart is blank May 6, 03:48 PM | Layla Farid layla@example.com Technical | Analytics dashboard loads, but the weekly ticket chart is not rendering. | High | Frustrated | Open |
| #1028 Question about plan limits May 6, 11:33 AM | Nour Samir nour@example.com Billing | Customer is asking for clarification about Growth plan team member limits. | Medium | Neutral | Resolved |