Ticket #1027
API timeout after deployment
Submitted by Sara Youssef on May 7, 2026, 5:08 PM
CriticalFrustratedTechnical
In Progress
Original Message
Our integration started timing out after the latest deployment. Checkout is affected.
AI Summary
Checkout integration is timing out after a recent deployment.
Suggested Reply
Hello Sara, we understand this is affecting checkout. We are escalating this to engineering and will investigate the timeout immediately.